Human Resources

The Division of Human Resources is dedicated to the recruitment, retention and development of a highly qualified, talented, and diverse workforce. Human Resources strives to enhance the quality of services for faculty, staff, and the community. The Division applies innovative approaches to promote Penn as a best employer through compensation, benefit, and training programs that attract, develop, and retain a talented workforce and programs that enable faculty and staff to maintain a balance between work, family, friends, and community.

For more information on Human Resources, click here.


  • Benefits
  • Communications
  • Compensation
  • Information Management
  • Learning & Education
  • Quality of Work Life
  • Records
  • Recruitment
  • Staff & Labor Relations

Vice President Jack Heuer, Ed.D.

Jack Heuer serves as the Vice President for Human Resources. Dr. Heuer has over 30 years of experience and expertise in all facets of human resource strategic planning and administration.

Under his leadership, the Division of Human Resources has implemented a number of initiatives that have served to enhance the Penn experience for faculty and staff—from recruitment to professional development, all the way through to retirement. To name just a few: the development of a robust quality of worklife program including a wide variety of worklife balance, health and wellness, and appreciation programs; the commitment to providing comprehensive benefits coverage to same-sex domestic partners; and the creation of a leadership development program that helps cultivate and retain the talent needed to enhance Penn's success.

Dr. Heuer received a Doctorate of Education in Higher Education Administration from the University of Pennsylvania’s Graduate School of Education. He received his Master of Science from the University of Pennsylvania, and Bachelors of Business Administration from Temple University.

His professional associations include the Society for Human Resources Management (SHRM) and The College and University Professional Association for Human Resources (CUPA/HR). He has taught, as an adjunct faculty member, in Penn’s Graduate School of Education and served as a dissertation committee member.